Monday 27 June 2016

Map view - live vehicle tracking

For some time now, iCOS LIVE has had a map view where you can see where historical events occurred on a map.

This works great after the fact, when a job is delivered; however for in-progress jobs it didn't give you up-to-the-minute information as to the location of a consignment.

This has now changed, with a new feature which enables live-tracking of consignments in the map view for jobs which are currently in-transit.

This feature is available both for operators, and also for your clients if they log in and want to see where a consignment is.

To access the map view as an operator, you can open a job and navigate the the 'moves' tab.
Once in there, clicking on any of the move icons will bring up a map view.

For clients, they may access the map view the same way, or more quickly by clicking the 'Place' icon on their job list.




For those of you who do not want to give your clients this sort of visibility, this is an opt-in feature.
If you do not specifically enable this feature for a client, they will not see the current vehicle location.



To enable this feature, ask someone in your organisation with super-user access to open up the companies screen, navigate to the 'Profile' tab, and tick on 'Client Map View - Display Truck Location' for each respective client.



Optionally, iCOS LIVE support staff can turn this option on across your entire company on request.

Please note: vehicle position information is dependent on an integration with a fleet management package such as EROAD or Navman Wireless. iCOS LIVE cannot control the quality of position data provided by third party services or devices such as phones or tablets.

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